We want MyAbuja! to be useful, transparent, and easy to trust.
This page explains how we handle information, cookies, website use, content, advertising, payments, and eSIM purchases. Please read the policy relevant to your activity on the site. If you have a question about any of our policies, contact us at: Hello@myabuja.com
MyAbuja! respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
Information we may collect.
Depending on how you use the site, we may collect:
- Name.
- Email address.
- Phone number or WhatsApp number.
- Account or order information.
- Payment confirmation details.
- Newsletter subscription information.
- Information submitted through the Town Hall form.
- Business listing information.
- Device, browser, and website usage information.
- Any information you voluntarily provide through forms or messages.
We do not need or request your bank PIN, card PIN, CVV, password, or one-time banking verification code.
How we use information
We may use information to:
- Respond to enquiries.
- Process eSIM orders.
- Provide customer support.
- Send newsletters where you have subscribed.
- Manage business listings and submissions.
- Improve the website and search experience.
- Understand how people use MyAbuja!.
- Prevent fraud, abuse, or security incidents.
- Meet legal, accounting, or regulatory obligations.
Third-party services
We use trusted service providers for:
- Website hosting.
- Payments.
- Email delivery.
- Analytics.
- Advertising.
- Forms and customer support.
- eSIM fulfilment or connectivity services.
These providers may process information only as necessary to provide their services or as otherwise permitted by law.
Your choices and rights
You may contact us to:
- Ask what personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion where legally applicable.
- Withdraw newsletter consent.
- Ask questions about how your information is used.
- Raise a privacy concern or complaint.
Email Us Here: Hello@myabuja.com
The Nigeria Data Protection Commission identifies recognised lawful bases such as consent, legal obligation, and contract for processing personal information. Your final policy should be reviewed against the exact data flows and providers used by MyAbuja!. https://ndpc.gov.ng/
MyAbuja! uses cookies and similar technologies to help the website function, remember preferences, understand usage, and improve the experience.
Types of cookies we may use
- Essential cookies:
These help the website operate. They may support security, forms, login functions, shopping, or checkout. - Analytics cookies:
These help us understand which pages are visited, how people find the site, and how the website performs. - Preference cookies:
These remember choices such as language, filters, or display preferences. - Advertising cookies:
These may help measure advertising performance or show more relevant advertising. They will only be used where permitted and, where required, after consent. - Managing cookies:
You can manage or withdraw non-essential cookie consent through our cookie settings banner or by adjusting your browser settings.
Some website features may not work correctly if essential cookies are disabled.
Nigeria’s 2025 data-protection guidance says cookie use should be explained clearly, consent should be freely given and specific where required, and visitors should be told how to withdraw consent. [ndpc.gov](https://ndpc.gov.ng/wp-content/uploads/2025/07/NDP-ACT-GAID-2025-MARCH-20TH.pdf)
By using MyAbuja!, you agree to use the website lawfully and responsibly.
MyAbuja! provides:
- Local guides.
- Business and place information.
- Event information.
- Community content.
- Curated links.
- Search and directory features.
- eSIM products or links to eSIM fulfilment services.
Accuracy
We work to keep information useful and current, but details may change. Always confirm important information such as:
- Opening times.
- Prices.
- Availability.
- Event dates.
- Business contact details.
- Travel or accommodation arrangements.
MyAbuja! does not guarantee that every third-party listing, review, price, or recommendation will always be complete or current.
Third-party businesses and websites
Some businesses, services, events, and websites mentioned on MyAbuja! are operated by third parties.
MyAbuja! is not responsible for:
- A third party’s service quality.
- Changes in prices or availability.
- Delays, cancellations, or closures.
- Transactions between you and a listed business.
- Content on external websites.
Acceptable use
You must not:
- Misuse the website.
- Submit false, harmful, or unlawful information.
- Attempt to gain unauthorised access.
- Copy substantial amounts of MyAbuja! content.
- Use the site to harass, scam, or harm another person.
- Upload malicious code or content.
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MyAbuja! publishes original guides, curated information, business listings, event information, community submissions, and partner content.
We may:
- Edit submissions for clarity, length, and style.
- Verify information before publication.
- Correct inaccurate information.
- Decline or remove content.
- Label sponsored or partner content.
- Update or archive listings that are no longer accurate.
Businesses are responsible for providing accurate information about their services, prices, location, contact details, and availability.
A paid or featured listing does not guarantee a positive review or editorial endorsement.
MyAbuja! may earn revenue through:
- Featured business listings.
- Sponsored content.
- Event promotion.
- Advertising.
- Affiliate links.
- Referral or booking partnerships.
- eSIM sales or commissions.
We will identify sponsored, paid, partner, or affiliate content where appropriate.
Editorial recommendations are not automatically paid placements. Where a business has paid for visibility, we will aim to label that relationship clearly.
The MyAbuja! Town Hall allows residents to submit ideas, concerns, and suggestions about improving life in Abuja.
By submitting an idea, you confirm that:
- The information is not knowingly false or defamatory.
- You have the right to submit it.
- You understand that MyAbuja! may summarise or publish the idea.
- Personal information will not be published without appropriate permission.
- Submissions may be grouped with similar ideas for community reporting.
We may remove submissions that are abusive, discriminatory, threatening, unlawful, promotional, or unrelated to the purpose of the Town Hall.
If you have a question, complaint, privacy concern, listing correction, or eSIM support request, contact:
- Email: Hello@myabuja.com
- WhatsApp:
- Business name: MyAbuja!
- Business address: Abuja
For eSIM support, include your order number and the email used at checkout.
We aim to acknowledge enquiries within 96 hours and resolve them as quickly as reasonably possible.